When will my subscription box ship?

Your subscription will ship the next Monday or Tuesday (Mon/Tues) on or after your renewal date. Unless you change it, the renewal date is the same day of the month on which you signed up for the program. If this date falls on a major holiday, it will ship on the next regular Mon/Tues. If you will be unavailable to receive your order that week, please let us know and we will hold it for you. You can also pause your subscription using the link above.

How do I make changes to an existing subscription plan?

Please use the link above labeled "Manage Your Existing Subscription" to make any necessary changes to your plan. If you are experiencing any difficultly, please contact us.

We use Subbly to manage our subscriptions. While it is mostly integrated with our website, you may receive some confirmation emails through their system. Important: To help ensure you receive important emails related to your subscription, please add the following two emails to your safe sender list within your email system.

• customer-notification@subbly.co
• dan@pasturedsteps.com